Return Policy
All cancelations are acceptable and free before the item is shipped out. Once the item has been shipped, you will be charged for the shipment to you and the return of the product. If item has not yet been shipped, there is no restocking fee. Item must be returned in its original package and condition for us to honor these terms
Returns are allowable if wig is in its original package and evidently unused. If in original package, unused and not tampered with showing usage, a full refund or exchange excluding shipping fees both ways is honored. Shipping fees will fluctuate depending upon shipping company (USPS, DHL, FEDEX OR UPS).
This is providing hair is sent back within 7 days from receipt of it. Please do not attempt to wear the hair and return it. Trust that our experts will detect if the hair has been worn If hair was reported as being used, we will not pay for shipping back to you. We offer an honest service and would like to respect all clients safety and customer satisfaction so we are unable to resell worn wigs. After 7 days,
We will try to work with you to keep you a smiling customer, there are no guarantees. Please check your product when you receive it to make sure it is satisfactory for you.
Please make sure to check your product as soon as you receive it so you can notify any issue that may arise.
Packages will not be accepted unless you make contact with us and get prior return authorization. The return address shall be provided at that time. Please send us tracking number so we can receive your package and either credit your account or replace your item. Please work with us as it is our commitment to provide complete accuracy and transparency with all of our products.